This post is inspired by two topics.
The first one is my love to Steiff's Treff dog, the second one is the fascinating (and frustrating) world of parcel delivery, hence the title.
Let me tell you about Treff first.
From the very start of our Steiff collecting on, this bloodhound has had my heart. Although there are a lot of Steiff dogs I love, Treff has always been my favorite.
I couldn't even tell you why exactly. Is it the long ears, is it the cute nose? The color, the airbrushed details in the face, the eyes? I guess it's the whole package.
Over many years, a few of them made it into the collection, all of them sitting in different sizes from 4 to almost 20 inch (not in all nine sizes, though), in mohair and velvet. These are smaller ones, the big ones sit in the back of the cabinet and I'll admit I didn't want to move the animals in front of them.
Treff was a popular dog not just with me and therefore stayed in the Steiff lineup from 1928 to 1938, also standing up, as a ride animal, with a music box inside, on a pincushion - and as a puppet on which I had had my eager eye on from the beginning.
I don't know if you have noticed it in the group photo, but their eyes don't all look the same.
The design was patented, the eyes are not just sewn on, but embedded and part of them is covered by the fabric for the distinctive bloodhound look.
As quoted by Steiff Gal, Steiff's US distributor Borgfeldt once wrote "the slanting, half-covered eyeball, which gives this dog’s face a particularly thoughtful, intelligent expression."
In fact, however, you see Treffs where the eyes don't look like that because the fabric has slipped behind the eye. I usually leave them like that because I don't want to mess with the eye and fabric to avoid tearing.
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| Can you see how the look changes? |
I'm in love with the Steiff animal hand puppets and especially with the pre-war ones, and when a Treff finally turned up for sale after years, the ex got it for my birthday.
Probably only a collector will be able to imagine my excitement waiting for the parcel.
And that brings us to the wonders of postal services ...
Back then you didn't get emails and you didn't have live tracking. Delivery notices were still on cards being thrown in your mailbox telling you to pick the parcel up elsewhere although you had been home all day.
What was really disturbing in this case, though, was not getting a notice or a parcel, but then being told that the parcel had been delivered ...
What had they done to my Treff??
So I called the hotline. At least I didn't have to deal with a chatbot back then, but of course I still had to "number press" my way through to a human who then explained to me that I would have to call a sorting center in Munich.
I live 200 km from Munich. The parcel didn't go via Munich. "Doesn't matter, you have to call Munich". Once I finally had a person on the phone there ... you may have already guessed it ... "Why are you calling us?" "Heck if I know, the hotline said ..." "Yeah, you are wrong here, try the hotline again." With the help of a little whimpering and begging from me not to send me back there, they gave me at least the direct number to the right sorting center near us.
There I got to talk to a very nice man who had strange news for me. Yes, the parcel had been delivered today, yes, they had a signature from my husband. Stop, stop ... we always had both names on parcels because of our different names, but I had been home, not he.
I asked him what the name was and he didn't hesitate to tell me, so my next question was if it was difficult to read and he said not at all. I explained to him that it couldn't be my husband's signature for two reasons - he wasn't home and his signature was absolutely not readable because it didn't even have individual letters. He said he'd fax it to me (yes, it was that long ago) which only confirmed what I knew already.
WHO had MY Treff?
I was worried and angry because after all we are not only talking a certain financial but also emotional value. This isn't something easily available for replacing.
He promised to send the parcel guy by our house to see if it helped him remember the parcel and where he had taken it to.
When he called me back, he let me know that my parcel had been delivered to a town three miles from here. To a different person in a street with a different name who had seen - of course because the address had been correct and readable - that it wasn't for him, but decided to keep the parcel "just in case". What case? That the actual owner wouldn't investigate?
Of course, they didn't tell me the name of the person, but does it sound to you as if that was an honest mistake? I didn't even believe that person had the same last name as my husband.
At any rate, the next day Treff traveled to the right house and here he has been ever since.






Holy heck! What a terrible mistake. I’m so glad you got the Treff in the long run, but how nerve-wracking! He’s adorable! I certainly see his appeal. I can imagine some child (or a contemporary adult?) snuggling him/
ReplyDeleteI get that mistakes happen, after all I made enough myself. This one was really weird, though, and therefore the one that stuck in my mind.
DeleteThat little Treff had quite the adventure getting to you. It's probably a good thing it wasn't today because you were actually able to deal with real people. Today, you would be routed to here, there, and everywhere, and still not get an answer! I do love their little eyes and would have never realized that's why they look one way or the other.
ReplyDeletehttps://marshainthemiddle.com/
Tell me about it! I really appreciate having a direct number and being able to talk to a person instead a chatbot that claims it doesn't understand me.
DeleteIsn't it funny how such a bit of fabric can make a difference?
Cat,
ReplyDeleteThanks so much for stopping by! Sounds like the story ended well despite the mistake , which can happen because we all are only human....
Hugs,
Deb
Debbie-Dabble Blog
I'm glad it did.
DeleteAs I said in a comment above, I'm aware that mistakes can happen, but a different town and street and also the person just signs for a parcel that's clearly not for them? No, I still don't buy that one.
I once waited for a parcel from the USA which went to the American town that has the zip code as my town twice (!) because they ignored the country on the label and of course it was sent back to the sender twice as the street didn't exist there 😂 That was a mistake I got although the second time round I did roll my eyes a bit.
Treff is adorable, Cat. What an ordeal.
ReplyDeleteThank you, Linda!
DeleteOh, I have lost so much respect for our mail system in El Paso. Although things have been better in the last year or so, we have had so many issues with packages being delivered to the wrong address. Very frustrating. I am glad your sweet baby eventually found his way to you. He is a doll as are all of the other Treffs. I have never heard of Steiff stuffed animals so looked them up. So many adorable stuffies. I love the Disney Dumbo!!
ReplyDeleteIt really depends a lot here. I'm lucky to have some great delivery drivers some of whom I have known for years. Then there's one company that has messed things up every time until I had to stop ordering anything delivered by them. I know the drivers are under pressure and that mistakes can happen, but there's a limit.
DeleteThank you! Steiff is situated not far from where I live, so we always knew about them even if we couldn't afford them when I was a child.
I love these beautiful hand puppets. We have lots of problems with our mail system in the US so I can relate.
ReplyDeletehttps://www.kathrineeldridge.com
Thank you, Kathrine! I think it can be a really tough job (even more so for mailpeople who don't go by car, but by bike in this hot weather for example), but it's weird how you hear the same customer complaints from different countries.
DeleteSeriously, I think those systems are meant to be complicated so you give up. Happy that he arrived safely to you at the end. Now, the next question, are you allowed to love and have a pup? Given you know who lives with you :D
ReplyDelete-Soma
I think so, too. On some pages it even used to be a hassle to find a phone number at all, but that's not allowed anymore, I think.
DeleteGundel is used to the Steiff zoo (among which the dogs are the biggest group because Steiff made many different ones) and isn't interested in most of the peasants at all 😂 Her particular love belongs to the "wool miniatures". The Christmas massacre of 2018 (which led to the woolies having to go behind glass for their own safety) comes to mind.
I really enjoyed this nostalgic post! Your stories about collecting, antique shops, and those wonderfully vivid dreams were so fun to read. I think anyone who's passionate about a hobby can relate to dreaming about the perfect find or wishing they could step back in time to discover hidden treasures. Thanks for sharing these memories—they brought back a little nostalgia for me, too.
ReplyDeleteThank you very much, Laura!
DeleteI love hearing about people's hobbies because there's usually an extra story in there that I find fascinating.
These are beautiful, I've never seen one of these and while, as we know by now, I don't collect stuffed animals or cats/dogs, I can see the appeal. Glad that one guy arrived OK in the end!
ReplyDeleteYou just gave me an idea for a new nostalgia Steiff post ...
DeleteI'm relieved he got where he was supposed to go in the end Cat!
ReplyDeleteThank you, Nicole! It's one thing if a pack of batteries or a DVD doesn't arrive, but this one was different.
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