This post is inspired by two topics.
The first one is my love to Steiff's Treff dog, the second one is the fascinating (and frustrating) world of parcel delivery, hence the title.
Let me tell you about Treff first.
From the very start of our Steiff collecting on, this bloodhound has had my heart. Although there are a lot of Steiff dogs I love, Treff has always been my favorite.
I couldn't even tell you why exactly. Is it the long ears, is it the cute nose? The color, the airbrushed details in the face, the eyes? I guess it's the whole package.
Over many years, a few of them made it into the collection, all of them sitting in different sizes from 4 to almost 20 inch (not in all nine sizes, though), in mohair and velvet. These are smaller ones, the big ones sit in the back of the cabinet and I'll admit I didn't want to move the animals in front of them.
Treff was a popular dog not just with me and therefore stayed in the Steiff lineup from 1928 to 1938, also standing up, as a ride animal, with a music box inside, on a pincushion - and as a puppet on which I had had my eager eye on from the beginning.
I don't know if you have noticed it in the group photo, but their eyes don't all look the same.
The design was patented, the eyes are not just sewn on, but embedded and part of them is covered by the fabric for the distinctive bloodhound look.
As quoted by Steiff Gal, Steiff's US distributor Borgfeldt once wrote "the slanting, half-covered eyeball, which gives this dog’s face a particularly thoughtful, intelligent expression."
In fact, however, you see Treffs where the eyes don't look like that because the fabric has slipped behind the eye. I usually leave them like that because I don't want to mess with the eye and fabric to avoid tearing.
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| Can you see how the look changes? |
I'm in love with the Steiff animal hand puppets and especially with the pre-war ones, and when a Treff finally turned up for sale after years, the ex got it for my birthday.
Probably only a collector will be able to imagine my excitement waiting for the parcel.
And that brings us to the wonders of postal services ...
Back then you didn't get emails and you didn't have live tracking. Delivery notices were still on cards being thrown in your mailbox telling you to pick the parcel up elsewhere although you had been home all day.
What was really disturbing in this case, though, was not getting a notice or a parcel, but then being told that the parcel had been delivered ...
What had they done to my Treff??
So I called the hotline. At least I didn't have to deal with a chatbot back then, but of course I still had to "number press" my way through to a human who then explained to me that I would have to call a sorting center in Munich.
I live 200 km from Munich. The parcel didn't go via Munich. "Doesn't matter, you have to call Munich". Once I finally had a person on the phone there ... you may have already guessed it ... "Why are you calling us?" "Heck if I know, the hotline said ..." "Yeah, you are wrong here, try the hotline again." With the help of a little whimpering and begging from me not to send me back there, they gave me at least the direct number to the right sorting center near us.
There I got to talk to a very nice man who had strange news for me. Yes, the parcel had been delivered today, yes, they had a signature from my husband. Stop, stop ... we always had both names on parcels because of our different names, but I had been home, not he.
I asked him what the name was and he didn't hesitate to tell me, so my next question was if it was difficult to read and he said not at all. I explained to him that it couldn't be my husband's signature for two reasons - he wasn't home and his signature was absolutely not readable because it didn't even have individual letters. He said he'd fax it to me (yes, it was that long ago) which only confirmed what I knew already.
WHO had MY Treff?
I was worried and angry because after all we are not only talking a certain financial but also emotional value. This isn't something easily available for replacing.
He promised to send the parcel guy by our house to see if it helped him remember the parcel and where he had taken it to.
When he called me back, he let me know that my parcel had been delivered to a town three miles from here. To a different person in a street with a different name who had seen - of course because the address had been correct and readable - that it wasn't for him, but decided to keep the parcel "just in case". What case? That the actual owner wouldn't investigate?
Of course, they didn't tell me the name of the person, but does it sound to you as if that was an honest mistake? I didn't even believe that person had the same last name as my husband.
At any rate, the next day Treff traveled to the right house and here he has been ever since.






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